Privacy Policy
Last updated: June 15, 2026
This Privacy Policy explains what information Tetri Copilot collects, how we use and share it, and the choices and rights you have.
1. Information We Collect
We collect: (a) information you provide — such as account, company, billing and contact details; (b) Customer Data you enter into the Service; and (c) technical data collected automatically — such as device, browser, IP address, log and usage information.
2. How We Use Information
We use information to provide, maintain and improve the Service; process transactions and subscriptions; authenticate users; provide support and send service communications; personalize and analyze the experience; ensure security and prevent abuse; and comply with legal obligations.
3. Legal Bases for Processing
Where laws such as the GDPR apply, we process personal data on one or more of these bases: performance of a contract, our legitimate interests in operating and improving the Service, your consent, and compliance with legal obligations.
4. Cookies & Tracking
We use essential cookies required to operate the site and, where enabled, analytics tools to understand usage and improve the experience. You can control or disable cookies through your browser settings; some features may not function without them.
5. How We Share Information
We do not sell your personal data. We share it with trusted processors who help us operate the Service — such as hosting, payment, email and analytics providers — under contracts requiring appropriate safeguards, and where required by law or to protect rights, property or safety.
6. Data Security
We apply technical and organizational measures including encryption in transit, access controls, role-based permissions, audit logging and continuous monitoring. No method of transmission or storage is completely secure, but we work to protect your information.
7. Data Retention
We retain personal data for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes and enforce our agreements. We then delete or anonymize it.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to the processing of your personal data, and to data portability. You may withdraw consent where processing is based on it, and lodge a complaint with a supervisory authority. Contact us to exercise these rights.
9. International Transfers
We may process and store data in countries other than your own. Where we transfer personal data internationally, we rely on appropriate safeguards such as standard contractual clauses.
10. Children’s Privacy
The Service is intended for businesses and is not directed to children. We do not knowingly collect personal data from children; if you believe a child has provided us data, please contact us.
11. Changes to This Policy
We may update this Policy from time to time. We will post the updated version with a new “Last updated” date and, for material changes, provide notice through the Service or by other means.
12. Contact
For privacy questions or to exercise your rights, reach us through our Contact page.
This English version is the authoritative version of this document. Translations are provided for convenience only; if there is any conflict, the English version prevails. This summary is provided for general information and is not legal advice.